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Do Loyalty Programs Actually Work?

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Customers today can be fickle, and that creates a big problem for brands looking to secure repeat business

A Proven Way to Meet Crazy Demand

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When its business grew so fast that it was turning customers away, one outdoor-furniture maker revised its strategy—and it's now reaping the rewards

How to Out-Hire Everyone in 2014

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Resumés are so passé. Here are 4 better ways to find your next star employee

4 Things You Must Know About Social Media Today

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You can't ask consumers to "like" you on Facebook any more, and other social developments affecting your business

Meet Canada’s Fastest-Growing Logistics Firms

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18 super-successful companies who use innovation and great service to keep supply chains moving (and sales soaring)

Who Will Win First with CETA

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In this week's Export Wire: Good news for the fisheries; why exporters need more confidence; and how Uber and Airbnb are going corporate

What Today’s Successful Startups Know

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Veteran Vancouver entrepreneur and venture capitalist Boris Wertz reveals what sets the winners apart from the also-rans

A Speedy New Way Trademark Globally

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New legislation lets you register your firm's trademarks once in Canada and have them instantly validated in 90 other nations

How to Make Spam People Actually Want to Read

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Why you should stop worrying and learn to love Canada's new anti-spam laws

Can You Chase a Fad Too Far?

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The death of U.S. cupcake chain Crumbs offers a cautionary tale about following trends

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