4 Cyber Hygiene Tips to Protect Yourself Online


A few simple steps can go a long way to guarding yourself from identity theft or a hack. How to keep your digital life clean

How to Help Care for an Aging Population

Photo: iStock

Overcommitted Canadians tasked with caring for elderly parents are growing in number—and they’re turning to their iPhones for help

Is This the Future of the Online Shopping Cart?

Photo: iStock is taking on Amazon by focusing on making consumers' buying behaviour more efficient instead of simply offering discounts

Lessons in Customer Care from a Service Legend


Iconic hotelier Horst Schulze (of Ritz-Carlton fame) explains the simple changes any leader can make to foster great customer experiences

Why More Companies Are Allowing Employees to Work From Home

Louise Howard shows off the baby accessories she makes from her home in Montreal in May 2016. Howard is one of a growing number of Canadians working from home.Photo: Ryan Remiorz/CP

Telecommuting is on the rise as companies look to save money and respond to workers' wants

What Kid-Friendly Innovation Looks Like


Oneiric co-founder Emily Rudow developed hockey pants that a five-year old can put on alone. How she did it

5 Ways to Get Canada’s Economy Growing Again

Illustration: iStock

McKinsey head and federal economic advisor Dominic Barton has a prescription for long-term expansion, and it includes a nod to small businesses

How to KonMari Your Desk

Photo: Dorling Kindserley/Getty

Clear your workspace of needless clutter with this four-step process inspired by the tidying guru of the moment, Marie Kondo

The True Cost of E-Commerce

Using a digital tablet for online buying, Shallow DOF

Fulfilling online orders is eroding retail profits in the U.S., according to a new study. It's a a harbinger of things to come for Canadian businesses

5 Easy Ways to Improve Customer Service Over the Phone

frustrated man with phone

A single bad call can ruin a relationship. Tips on making sure clients hang up happy

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Succession planning isn’t just about owners leaving their businesses. Smart leaders work to make sure no key role ever sits unfilled

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