Experts

4 Ways to Ensure Overseas Customers Pay Up

Collecting what you’re owed can be difficult when your customers are an ocean away

Growth & Leadership

Deborah Aarts

Deborah Aarts  Why Difficult Bosses Make Their Employees Better

You can't coddle your staff to greatness, so don't allow "good enough" to be good enough

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James Cowan

James Cowan What You Can Learn from Canada’s Top Female Entrepreneurs for 2015

The women on the PROFIT/Chatelaine W100 run some of the country's most successful businesses

Bart Egnal

Bart Egnal The 3 Words Leaders Must Learn to Say

The rules of management are changing, and knowing when and how to use this phrase is crucial

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Merge Gupta-Sunderji

Merge Gupta-Sunderji How to Become a Persuasive Triple-Threat

Prospective clients will be eager to buy your ideas if you exhibit these qualities

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Roger Hardy

Roger Hardy The Last Remaining Growth Hack in the Age of Commoditization

How to avoid being disrupted and differentiate your business

Human Resources

Martin Birt

Martin Birt 4 Simple Tips to Maximize Your Training Dollars

An effective learning process requires planning and proper execution. How to do it right

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Sheryl Boswell

Sheryl Boswell 3 Tips for Writing Must-Apply Job Postings

A boilerplate description won’t help you attract talent. How to get candidates excited to work for you

Laura Williams

Laura Williams Piercing the Corporate Dress Code

Why employers shouldn't let employee tattoos and body rings get under their skin

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Strategy & Operations

Fred Pidsadny

Fred Pidsadny The 4 Cs of Conflict-Free Family Businesses

Focusing on growth is harder when your co-owners are your relatives

Robert Gold

Robert Gold How to Build a Viable Big-Event Business

Burl's Creek Event Grounds hosts two of the country's biggest music festivals as well as smaller events

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Entrepreneurs' Organization

Entrepreneurs' Organization Why You Should Boast About Your Mistakes

Fellow entrepreneurs can help make sense of your failures, but only if you share

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Sales

Sonya Meloff and Jamie Scarborough

Sonya Meloff and Jamie Scarborough 4 Critical Things to Look For in a New Graduate Hire

A guide to recruiting young, first-time employees

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Marketing

Bruce Philp

Bruce Philp Why You Shouldn’t Make Frontline Employees Stick to the Script

Marketers need to work with HR, because your brand is in the hands of your customer-facing workers

Lisa Shepherd

Lisa Shepherd Why Your Sales Team is Obsolete

B2B companies need to stop trying to hire hunters and start adapting to the new buyer

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Wayne S. Roberts

Wayne S. Roberts  4 Ways to Connect With Gen Z

If you're still trying to figure out what makes millennials tick, it's time to move on

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Finance and Accounting

Alma Johns

Alma Johns Where to Go When the Bank Says No

Alternative financing options for when your loan application is rejected

Steven Uster

Steven Uster 7 Ways to Avoid a Personal Guarantee

Tying your own assets to the fate of your business is risky. Alternate ways to address lenders' concerns

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Armando Iannuzzi

Armando Iannuzzi Why Canadian Business Owners May Need to Rewrite Their Wills

New tax rules could affect your estate plan

Technology

Ian Bell

Ian Bell Why Team Athletes Make the Most Valuable Employees

Sports-playing staff can usually be relied on regardless of industry or position

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Cybele Negris

Cybele Negris 11 Simple Tools to Boost Your Productivity

Every extra minute counts. Here are some apps and services that can help keep you on time and on track.

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Corrine Sandler

Corrine Sandler How Every Business Can Use Big Data to Make Better Decisions

Companies that use analytics are many times more profitable than data laggards

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Exit Strategy

Wayne Vanwyck

Wayne Vanwyck The Most Important Question to Ask About Your Business

Finding out what needs improving could reinvigorate your entrepreneurial spirit

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International Trade

Corey Miller

Corey Miller Why You Can’t Do It On Your Own in India

Building a sales channel takes time, and you need someone on the ground

Policy

Peter Shawn Taylor

Peter Shawn Taylor Don’t Bet Your Business on Bitcoin

Central banks aren't likely to let crypto-currencies run free anytime soon, so exercise caution