The Future of E-Commerce is Physical

Companies that trade in information have dominated the first round of the digital economy. In the emerging second phase, businesses must combine digital disruption with real-world infrastructure.

Exit Strategy

Bill Sivell

Bill Sivell  4 Oversights That Make Your Business Less Valuable

Don’t wait until you decide to sell. Set your business up right with these critical steps

Wayne Vanwyck

Wayne Vanwyck The Most Valuable Thing You Can Do With Your Time

Few activities deliver stronger ROI than succession planning. So why don't more entrepreneurs make time to do it?


Steven Uster

Steven Uster 5 Surefire Ways to Get Rejected for a Loan

Even a strong, credit-worthy business will be rejected by most lenders for committing one of these five sins

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Growth & Leadership

Deborah Aarts

Deborah Aarts  There’s No Such Thing as Work-Life Balance

Trying to separate your job and personal time completely just isn't worth the effort. A little overlap isn't can make you happier and more productive.

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Chandra Clarke

Chandra Clarke  Pink and Business Don’t Mix

How a pair of pink shoes illustrates everything that's holding women back in business

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Julie Cole

Julie Cole Letting Staff Work Remotely Makes Your Company Stronger

Proof that 9-5 isn't always the answer: a Mabel’s Labels employee was able to work while backpacking through Europe—and the firm is better for it

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Mike Desjardins

Mike Desjardins  How to Master the Art of Influence

Want to lead with conviction? Follow these principles to win the hearts and minds of those around you

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Bart Egnal

Bart Egnal The 7 Deadly Sins of Presentations

Too many leaders rely on boring and ineffective PowerPoint decks. Here’s what they’re doing wrong—and how to fix it

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Keith Hanna

Keith Hanna  Harmony of Roles and Goals

Working with a partner’s different communication style can be challenging. Here’s how a musical group overcame discord through communication and role definition

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Randall Litchfield

Randall Litchfield  Forget Problem-Solvers; You Need Problem-Makers

Disruptive employees can grow your business. Just take these five steps to control the chaos

Ian Portsmouth

Ian Portsmouth The Year of the Leader

A dynamic economy spells opportunity for all companies in 2013. But seizing it in the face of growing uncertainty will require CEOs to up their game

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Mira Shenker

Mira Shenker Is It Time to Let Your Employees Smoke Pot?

What changes to the regulations governing medical marijuana mean for Canadian employers

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Rick Spence

Rick Spence Crowdfunding: More Than a Financial Flea Market

Crowdfunding is a game changer, no matter what industry you’re in. How to build a supportive community of fans, investors and customers for your business

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Garrett Taylor

Garrett Taylor Curiosity Empowered the Cat

How inquiring minds can be your No. 1 competitive advantage

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John Wilson

John Wilson Are You a Toxic Leader?

4 signs that your “bad boss” behaviour might be infiltrating your entire workforce—and what you can do to stop the damage

Dave Zimmel

Dave Zimmel The HR Advantage Most SMEs Ignore

Smaller firms can be employers of choice in even the toughest labour markets. You just need to flex the right benefits


Theresa Albert

Theresa Albert Surviving the Holiday Party Season

Punch is for suckers. Appetizers are bite-sized murderers. Plus, other tips on what to do (and what not to do) to make it through the cocktail season with your health intact

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Human Resources

Shannon Bowen-Smed

Shannon Bowen-Smed Why Bosses Blow It With Gen Y

3 common misconceptions that sap your ability to win with younger workers

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John Collie

John Collie The Dangerous Oversight That Could Ravage Your Business

Too many SMEs neglect workplace health and safety. Learn your blind spots to avoid financial disaster—or worse

Derek Gagné

Derek Gagné 5 Keys to Finding Top Talent

To ensure you're bringing the right stars onto your team, be sure to follow these essential steps

Edwin Jansen

Edwin Jansen Why Resumés Don’t Help You Find Talent

It’s time to stop relying on the traditional candidate-screening document and start using something that actually finds you employees who fit

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Laura Williams

Laura Williams 3 Things to Watch Out For During Office Holiday Party Season

As the calendar fills with festive gatherings, employers need to be prepared for the pitfalls of employees' celebrations. Here are three things you should set clear policies about in advance.

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International Trade

John Boscariol

John Boscariol How to Keep on Top of Trade Deals

Think Ottawa’s ever-increasing negotiations with foreign markets are incomprehensible? Think again. There are ways to follow what’s going on—and to make your voice heard

Pernille Fischer Boulter

Pernille Fischer Boulter 5 Ways to Make a Trade Mission Pay

And 3 surefire ways to turn a trip overseas into a waste of time

Jacoline Loewen

Jacoline Loewen 5 Ways Even Small Exporters Can Attract Private Equity

You may be surprised to find that you DO meet the criteria for private equity funding. You just need to know the right tricks to selling backers on your small operation

Joy Nott

Joy Nott  Sorry, Your Costs Are Going Up

The Ottawa move that gives you 20 months to revamp your supply chain


Brent McPhail

Brent McPhail The Art of Perfect Proposals

For contract-based businesses, bidding for work is a necessary evil—and there are good and bad ways to do it

Corin Mullins

Corin Mullins How to Beat a Bully Supplier

When a vendor doesn’t deliver what they’d promised, you can’t afford to be passive. Here’s one firm's approach

Charlie Reid

Charlie Reid Think China is Cheaper? Think Again

5 solid signs you shouldn't source from the low-cost powerhouse


Jennifer Maloney

Jennifer Maloney The 5 Classic PR Blunders SMEs Make

For smaller companies, not all publicity is good publicity. Avoid these rookie mistakes to build good buzz about your business

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Lisa Shepherd

Lisa Shepherd The First Thing You Should Do In Marketing

Don't just pick a few tactics and hope for the best. Smart leaders take a more strategic approach

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Jeff Quipp

Jeff Quipp  Why You’re Probably Wasting Your Time on Social Media

To succeed today, you can't just dabble in social media. It takes resources—including money—to make an impact

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Wayne S. Roberts

Wayne S. Roberts  Beware the Social-Media Pitch

Facebook’s new platform, Paper, is a part of a new breed of social-media platforms. But, as far as businesses are concerned, it’s more of the same

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Personal Finance

Peter Churchill-Smith

Peter Churchill-Smith The Secret Reason Most Entrepreneurs Don’t Plan Their Exit

Why are business owners so reluctant to take a step that can save them so much grief?


Barbara Crowhurst

Barbara Crowhurst 9 Dead-Simple Ways to Boost Retail Sales

Big returns don’t always come from killer deals or terrific products. It can be just as effective to pay attention to the little things

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Phoebe Fung

Phoebe Fung  4 Ways to Combat the Loneliness of Leadership

As an entrepreneur, you may feel alone—even when you're surrounded by people. Here's how to conquer the solitude

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Roger Hardy

Roger Hardy When to Ditch a Marketing Strategy

No promotional gambit lasts forever. That’s why it’s essential to recognize when your investment is no longer paying off

Paul McElhone

Paul McElhone How To Create Better Gen Y Retail Managers

Retail is usually the place young workers start out before moving on to a “real” job. But retailers must change that perception if they want to build a strong sales force

Kyle Murray

Kyle Murray Selling to the Senses

Changing your customer’s sensory experience can boost sales

Dale Willerton

Dale Willerton Don’t Get Squeezed Out of Prime Retail Locations

A new wave of franchises is making it harder for independents to lease the best spaces. But you can still land a great location, and here are 6 keys to doing so

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Matthew Cook

Matthew Cook  5 Quick Fixes for a Lacklustre Sales Team

Wondering what your salespeople really do all day? You're not alone. The may be hitting targets, but they could do more. How to jumpstart their productivity

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Jacquelyn Cyr

Jacquelyn Cyr  Why Marketers Make the Best Salespeople

5 attributes marketers have that make them great salespeople

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Sonya Meloff and Jamie Scarborough

Sonya Meloff and Jamie Scarborough How to Stop Your Sales Reps from Jumping Ship

Think your top salespeople are about to be poached by competition? Here's what you can do to keep them loyal

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Mark Stuyt

Mark Stuyt Death of a Salesman—the Internet Edition

Online information and social media have changed buyer behaviour so much that sales people who fail to adapt face extinction


Corinna vanGerwen

Corinna vanGerwen  3 Questions to Help Build Your Best E-Commerce Strategy

When you venture into e-commerce for the first time, what software solution is the best for setting up shop?

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David Crow

David Crow  The Ugly Baby Dilemma

How to make sure your love for your startup isn’t blind

Roger Pierce

Roger Pierce 4 Keys to Marketing to Canadians

With a preference for hot poutine, cold craft beer and fresh Timbits, understanding what Canadians want can be challenging for any newcomer entrepreneur

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Ian Bell

Ian Bell True Confessions of a Dragons’ Den Survivor

Ian Bell's first experience pitching CBC's famous investors taught him what to do—and what not to do—the second time around

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Cybele Negris

Cybele Negris The Secret World of Domain Names

Online presence has never been more important, yet too few entrepreneurs understand what goes into getting a good domain name

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Claudiu Popa

Claudiu Popa 3 Low-Cost Keys to Getting Big Companies to Trust You

The way you care for client data may just be the advantage you need to get a leg up on the competition. But how do you demonstrate integrity and service quality on a budget?

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Andrew Waitman

Andrew Waitman Business Books Won’t Give You an Edge

Reading about business success can just as easily diminish your chances of actually achieving it

Strategy & Operations

Andy Buyting

Andy Buyting The REAL Reason You’re Losing Customers

5 signs that you're not delivering on your brand promise, and the tools to practice what you preach

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Robert Gold

Robert Gold Why You Should Tailor Your Business to Your Lifestyle

You shouldn't lose sight of why you started the company in the first place, says one serial entrepreneur

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David Kincaid

David Kincaid Be Unique Even If Your Offering Isn’t

Small business owners reveal how they stood out among a sea of competitors with similar products. The answer may surprise you