James Cowan is the Editor-in-Chief of Canadian Business.
There's a troubling disconnect between how leaders perceive their companies and the objective reality. The facts show they're more cautious than courageous
Colleagues who go out to unwind together over a cocktail do better work, and get paid more, too. But leaders need to do more than just add booze and stir
The grocery giant illustrates that every company is becoming a software company. How it developed a knack for predicting—and shaping—Canadians’ retail habits
Career and leadership training events tend to maximize social interaction. But many employees would benefit from a different approach
Stop being a work martyr and take some real time off. Staying tethered does you no good—and it doesn’t help your business either
Foreign ownership has made the beloved Canadian coffee brand better. Why selling out to an overseas acquirer isn't always a bad idea
Natural disasters can force businesses to step up in extraordinary circumstances. The smartest ones find ways to preserve that spirit long-term
Delivering the kind of experiences clients crave takes one-on-one attention, not technology quick fixes. Why you need to find your company's "moment of truth"
Heather Reisman’s chain is a great example of current trends, focused on diversification and destination shopping
Staff don’t always hate workplace tracking, as long as they share in the benefits and communication is clear. How to build a better Big Brother
Airborne package transport may seem like a wacky idea, but Jeff Bezos has a good track record with futuristic projects