Sandra Folk

Sandra Folk

Dr. Sandra Folk, business communications expert, understands how poor communication affects business and how costly it can be. She specializes in improving the business writing and presentation skills of executives and their employees. Her unique “practice over time” approach to learning ensures client success.

5 Ways to Lose Clients Without Really Trying

Simple mistakes and shortcomings can cost you current customers, and prevent you from attracting new ones. What not to do

The 5 Email Faux Pas You Must Avoid Making

Email-trashed

It’s not just a matter of manners. Follow these basic rules of message etiquette to get your meaning across

3 Ways to Keep Your Communication Positive

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There’s no place for negativity in business. What you can do to build better relationships with your words

How to to Stay Calm Under Pressure

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When things go disastrously wrong, it’s important not to panic. These tactics will help you survive even the worst days

The Right Way to Manage Conflict

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Knowing when to bite your tongue can be the difference between healthy relationships and burned bridges. How to deal with disagreements

Readers Choice

Meeting with your reps doesn’t have to be a waste of everyone’s time. Here’s how to make it more engaging, useful and fun