Retail

How to Sell to Affluent Empty-Nesters

Forget Gen Y: The millions of Canadian Boomers with no kids at home have serious money to spend

Is Your Business Ready for the “iWallet”?

Apple CEO Tim Cook unveils the sixth-generation iPhone. (Photo: Justin Sullivan/Getty)

Apple's new iPhones double as digital wallets. Retailers, get ready to change your payment options

Meet the 5 Most Powerful People in Retail

Heather Reisman (Photo: Markian Lozowchuk)

Get to know the tastemakers and power brokers who determine whether your product gets in front of consumers

Canada Ranks Second in Customer Service

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New data reveals we're masters of keeping clients satisfied—we just have to stop saying "sorry"

What’s Fuelling Canada’s Online Shopping Boom

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Some 82% of Canadians are shopping via the web, and they're spending big in some surprising categories

The Art of Selling to Giant Corporations

PROFIT Business Cast

A man who's won over Loblaw's, Sobeys and Couche-Tard shares what smaller firms can do to get big business

The Smart Way to Sell Ethnic Products

Fresh Organic Coconut Water in a Glass

With immigration on the rise and more Canadians trying new things, savvy firms will go global in their product mix

Do Loyalty Programs Actually Work?

Client at shop paying at cash register with saleswoman

Customers today can be fickle, and that creates a big problem for brands looking to secure repeat business

Meet Canada’s Fastest-Growing Logistics Firms

logistics

18 super-successful companies who use innovation and great service to keep supply chains moving (and sales soaring)

The Secret to 100% Customer Satisfaction

PROFIT Business Cast

An award-winning eBay merchant shares the three things he does to keep buyers happy

Can You Chase a Fad Too Far?

cupcake

The death of U.S. cupcake chain Crumbs offers a cautionary tale about following trends

Readers Choice

Canada’s Top Female Entrepreneur proves that you no longer need the hard sell to win big business

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