Roger Hardy’s Next Big Thing

The founder explains his next ecommerce play: the acquisition of online shoe retailer

One Company’s Grounds for Success

Neil Madden of ECS Coffee Inc. (Photo: Darren Calabrese)

ECS Coffee Inc. didn't start out as a fast-growing retailer. But Neil Madden saw a shift in the market—and pounced on it (twice)

A Look Inside a Wildly Successful Independent Retailer

Mr Pets Display

Lessons in running a non-big box store from Vancouver animal emporium Mr. Pet's

Get to Know the Mall of the Future

(Illustration: Remie Geoffroi)

Shopping centres are shedding mid-range department stores and bland food courts for a more consumer-friendly model. Are you ready for it?

Why Have So Few SMEs Embraced Ecommerce?

Using a digital tablet for online buying, Shallow DOF

Only 20% of small- and mid-sized firms let customers to buy their products and services online. That's a problem in the digital age

Why Canadian Retailers are Slashing Prices


A new survey suggests that nearly half of storeowners plan to lower prices this year in order to retain customers

Roger Hardy, Change Agent


The founder of Coastal Contacts built a global business by making glasses at home

How Does Your Business Smell?

Woman smelling white flower, close-up macro shot of nose

New research shows how the ambient scent of your store can put your customers at ease—or fill them with anxiety

Inside the Enduring Appeal of Paper Flyers


Consumers and store-owners alike continue to rely on physical, printed flyers to market their wares. How is this possible in the digital age?

Why Mobile is a Retailer’s Best Friend


Ubiquitous smartphones and cheap analytics tools are giving storeowners what they've long craved: accurate customer data

There’s Big Business in Big Marijuana

marijuana foliage

How Canadian entrepreneurs are taking advantage of loosening pot laws—and how technology will brighten their prospects

Readers Choice

After a decade of bootstrapping, one successful Toronto firm decided to stop going it alone and solicit external investment. Here’s why

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