Retail

How to Boost Online Sales With the Help of Bricks-and-Mortar Stores

Roger Hardy's Shoes.com is building a physical presence to support its digital retail operations

What Retailers Are Offering to Try to Attract New Customers

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Canadian sellers are investing in technology in an attempt to grow their sales and consumer bases

Is This the Future of the Online Shopping Cart?

Photo: iStock

Jet.com is taking on Amazon by focusing on making consumers' buying behaviour more efficient instead of simply offering discounts

The Secret to Great Customer Service

Photo: iStock

Delivering the kind of experiences clients crave takes one-on-one attention, not technology quick fixes. Why you need to find your company's "moment of truth"

The True Cost of E-Commerce

Using a digital tablet for online buying, Shallow DOF

Fulfilling online orders is eroding retail profits in the U.S., according to a new study. It's a a harbinger of things to come for Canadian businesses

How to Reinvent a Traditional Family Business for the Modern Consumer

Noura Sakkijha of Mejuri Jewellery. Photo: Roberto Caruso

Third-generation jeweller Noura Sakkijha is dragging the industry into the digital age with Mejuri

The Secret of Steeped Tea’s Phenomenal Growth

Tonia Jahshen of Steeped Tea. Photo: Regina Garcia

Vision and grit helped founder Tonia Jahshan build an Earl Grey empire and earn the title of Canada's Top Female Entrepreneur for 2016

Why Canadian Tire is Trying to Reinvent the Print Catalogue

Canadian Tire CEO Michael Medline speaks during the company's annual general meeting in Toronto in May 2016. Photo: Nathan Denette/CP

The retailer just produced its first paper booklet in a decade. How it's updating this marketing staple

Why It Pays to Market on Search AND Social

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Combining these two channels can lead to increased spending and stronger brand advocacy

The Problem With Getting Stuck in the Middle of a Growing Market

A PJ's Pets store on Yonge Street is liquidating their stock in Toronto in April 2016. Photo: Christopher Katsarov/CP

The closure of PJ’s Pets and Pets Unlimited stores stands out in an expanding industry

3 Thoughts on the State of Retail from AOL’s Resident Futurist

Photo: Gultaggen/Flickr

How is the business of selling stuff going to change? Marketing asked "digital prophet" Shingy

Readers Choice

The pop-up model is being embraced by online retailers, brands testing new concepts and anyone else who wants exposure to shoppers without commitment to a lease

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