The True Cost of E-Commerce

Fulfilling online orders is eroding retail profits in the U.S., according to a new study. It's a a harbinger of things to come for Canadian businesses

Why It Pays to Market on Search AND Social

Like thumbs up

Combining these two channels can lead to increased spending and stronger brand advocacy

The Problem With Getting Stuck in the Middle of a Growing Market

A PJ's Pets store on Yonge Street is liquidating their stock in Toronto in April 2016. Photo: Christopher Katsarov/CP

The closure of PJ’s Pets and Pets Unlimited stores stands out in an expanding industry

3 Thoughts on the State of Retail from AOL’s Resident Futurist

Photo: Gultaggen/Flickr

How is the business of selling stuff going to change? Marketing asked "digital prophet" Shingy

Lessons in Scaling Startup Culture from Shopify’s Harley Finkelstein

Shopify COO Harley Finkelstein. Photo: Regina Garcia

The Canadian tech star's COO on digitizing retail and his “weird, dirty secret” for managing better

The Problem With Retail Personalization


Today's shopper wants a seamless, unique experience. But channel confusion and a lack of information integration are preventing Canadian retailers from delivering it

What Retailers Can Learn from Indigo’s Incredible Comeback

Photo: Todd Korol/Toronto Star/Getty Images)

Heather Reisman’s chain is a great example of current trends, focused on diversification and destination shopping

The Canadian Mall You Want Your Store In

Nordstrom’s retail store expansion inside the Yorkdale Mall in July 2015. The shop is one of many high end luxury retailers within the mall. Photo: Brian B. Bettencourt/Toronto Star/Getty

Toronto’s Yorkdale topped a list of the country's most profitable shopping centres last year

An Innovative Way to Make Sales Outside of Store Hours

Florence, right, and Michel Pouzol pose by the first meat vending machine installed in Paris in March 2016. Photo: Christophe Ena/AP Photo/CP

Small French butcher shops are letting consumers buy their meaty wares via vending machines

Lessons from the Dragons: What’s a Brand Really Worth?


An aisle's-worth of great products on Dragons' Den Season 10 Episode 19 Shop the Den Special

How to Appeal to Moneyed Millennial Consumers

A selection of handbags at Saks Fifth Avenue's new store in downtown Toronto, in February 2016. Photo: Nathan Denette/CP

Luxury retailers are courting wealthy young shoppers one social media post at a time

Readers Choice

Specific guidelines on what you’ll get for your money, and which types of reps are worth the extra spend

Loading poll, please wait.