Retail

The Smart Way to Sell Ethnic Products

With immigration on the rise and more Canadians trying new things, savvy firms will go global in their product mix

The Secret to 100% Customer Satisfaction

PROFIT Business Cast

An award-winning eBay merchant shares the three things he does to keep buyers happy

Can You Chase a Fad Too Far?

cupcake

The death of U.S. cupcake chain Crumbs offers a cautionary tale about following trends

What You Can Learn From Walmart’s Mistakes

walmart

The retail giant has been doing some serious experimenting around the world, and its mixed results offer many lessons

Growth Market: The Wild Frontier of Outdoor Retail

Father and son fishing

Leading chains show what you need to succeed in this white-hot sector—and where there's still room to expand

Meet Canada’s Fastest-Growing Retailers

retailer

23 savvy and inventive companies that demonstrate what it takes for Canadian storefronts to thrive today

Roger Hardy’s Next Big Thing

Roger_Hardy

The ClearlyContacts.ca founder explains his next ecommerce play: the acquisition of online shoe retailer ShoeMe.ca

One Way to Service Quebec (Without the Red Tape)

Cornwall, Ont.

Retailers are using Cornwall, Ont.'s bustling logistics hub as a lower tax, less onerous way to serve La belle province

Do Big-Box Stores Help Independent Retailers?

walmart

New research suggests that retail giants aren't always the huge threat they're perceived to be

How Dov Charney Lost American Apparel

American Apparel Store Entrance, Miami Beach

The firing of the controversial Canadian founder and CEO was both totally expected and completely unexpected

One Company’s Grounds for Success

Neil Madden of ECS Coffee Inc. (Photo: Darren Calabrese)

ECS Coffee Inc. didn't start out as a fast-growing retailer. But Neil Madden saw a shift in the market—and pounced on it (twice)

Readers Choice

Specific guidelines on what you’ll get for your money, and which types of reps are worth the extra spend

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