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PROFIT: Issue - October 2010

Features
Kids (Getty)
The kids are alright By Ian Portsmouth  | September 13, 2010   Canada’s hottest startups have defied the odds to grow spectacularly—and profitably. But what does the future hold for the next generation of new businesses?
startup image
PROFIT HOT 50: Overview - Canada's hottest startups By Jim McElgunn  | September 13, 2010   The young growth stars of the PROFIT HOT 50 didn’t let a little thing like a global economic slump hold them back.
Mark Cahsens, the entrepreneur behind Zipfy
PROFIT HOT 50: No. 1 profile - Not-so-wild child By Jim McElgunn  | September 15, 2010   The man behind Canada’s top young business is crazy for cool new products—and smart ways to reduce startup risk.
Deco Window Repair
PROFIT HOT 50: Hotlines September 14, 2010   While many post-secondary students are content to spend their summers planting trees or bartending, others aspire to do something more ambitious. It’s these proto-entrepreneurs who have helped Deco Windshield Repair Inc. (No. 37) expand rapidly across Western Canada.
Mike Abbass and Tracey Bouchner of Paradigm Public Relations
PROFIT HOT 50: The 5 essential strategies of successful startups By Annette Bourdeau  | September 13, 2010   How did PROFIT HOT 50 firms do so well against such steep odds? By adopting these key strategies early on.
Phone apps
PROFIT HOT 50: Hotlines By Deborah Aarts  | September 13, 2010   The market for mobile apps is white-hot; Juniper Research Ltd., a U.K.-based mobile telecom research firm, forecasts it will triple globally by 2015 to US$32 billion. So, it should come as no surprise that three of the PROFIT HOT 50 deal in creating smartphone-friendly tools.
Kevin O'Leary
Topic:  Startup / Ask The Legends
Ask the Legends: Kevin O'Leary By Ian Portsmouth  | September 10, 2010   The entrepreneur, investment fund manager and TV star speaks with PROFIT editor Ian Portsmouth about leadership, failure, the hardest part of raising capital and the life lesson that shaped him the most.
Opportunities
James Cooney
Topic:  Opportunities & Trends
Local heroes By Michelle Warren  | September 13, 2010   More Canadians are buying with their communities and the environment in mind, creating a new point of differentiation for businesses that can tout their local ties.
Tony Hayward
Topic:  Sales & Marketing
The messenger matters By Ian Chamandy and Ken Aber  | September 13, 2010   Create marketing content with relationships in mind, and you’ll open the door to easier sales and more loyal clients.
Kids and cars
Topic:  Opportunities & Trends
Are you this huggable? By Rick Spence  | September 13, 2010   How Jim Gilbert’s warm-and-fuzzy, customer-first marketing is driving his dealership ahead of the pack.
Topic:  Sales & Marketing
No place like homecare By Annette Bourdeau  | September 13, 2010   As Canada's seniors' population begins to boom, one award-winning franchisor is already tapping the market.
Curtis and Steve Legett
Topic:  Finances
Off the bottle By Bryan Borzykowski  | September 13, 2010   Steve Leggett says his water is better for your body and saves money—and the planet. But winning over dealers and consumers won’t be as easy as turning on the tap.
five-year business trends
Topic:  Opportunities & Trends / Leadership / Technology
How to own the future By Brian Banks  | September 13, 2010   Your guide to profiting from (or, in spite of) the biggest trends in business.
Listening
Topic:  Sales & Marketing
How to really listen to your customers By Kara Aaserud  | September 13, 2010   Gathering feedback is one thing; gathering reliable feedback is another thing entirely. For smart entrepreneurs, a “satisfied” customer is just not good enough. They want the truth.
Handbook
The service company diet
Topic:  Opportunities & Trends / Leadership
The service company diet By Chris Atchison  | September 13, 2010   Manufacturers aren’t the only ones applying “lean” principles to their operations. Here’s why service firms should follow suit.
Topic:  Exporting / How-To-Guides / Exit Strategy
Clearing customs By Jaclyn Law  | September 13, 2010   Top tips for making the worst part of your trip a little shorter.
The best available care
Topic:  Sales & Marketing / Opportunities & Trends / Leadership / Technology
The best available care By Kara Aaserud  | September 13, 2010   When you franchise, you entrust your business to others. Here’s how to choose the right caretakers for your extended company.
Innovation made easier
Topic:  Opportunities & Trends / Leadership / Technology
Innovation made easier September 13, 2010   The author of a new book on “purposeful creativity” discusses the art of generating more ideas—and taming them as well.
Topic:  Sales & Marketing
What great sales bosses do By Lesley Young  | September 13, 2010   The 7 Habits of Highly Successful Sales Managers offer a benchmark to gauge the performance of your own sales head.
Topic:  Sales & Marketing / Handbook
Advisory Board: Twitter, salespeople and more By PROFIT  | October 05, 2010   Amber MacArthur, Harvey Copeman, Jeff Llewellyn and Carmine Domanico answer your questions.
Extended honeymoons By Columnist, Greig Clark  | September 13, 2010   Married in business? Try these tested tactics for delaying—or overcoming— the relationship trouble that will come
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