In many ways, the HR manager will be the most trusted adviser in your organization. He or she will have to build strong relationships throughout the organization, so it's critical that they have demonstrated this in past roles. The potential hire must also have strong ethics and integrity, while maintaining excellent knowledge of employment legislation. These competencies are fundamental requirements of the role. You can test for these by reviewing social networking websites, conducting case interviews and enlisting the help of external recruitment services.
HR management is not a "one size fits all" profession. It covers a diverse range of roles, including recruitment, retention, training, development, compensation, benefits, labour relations, health and safety, and strategic planning — to name a few. Finding someone with expertise in all these areas is very difficult, if not impossible.
So, what do you do?
Start by determining which HR roles are the top priority for your firm.
Determine the secondary priorities. These will be invaluable in your search. If you have relatively little knowledge of HR, get the help of an HR professional to assist you in determining the skills, qualifications and experience that your company really needs. When you're recruiting, weigh these criteria accordingly.
Review the qualified candidates and determine who has the capability, not only to meet your needs but also to go above and beyond them to help your company grow.