Where in the World to Sell Online

The popularity of e-commerce platforms allows Canadian SMBs to access growing international markets. Here's how to connect with foreign buyers without leaving your desk

5 Easy Ways to Improve Customer Service Over the Phone

frustrated man with phone

A single bad call can ruin a relationship. Tips on making sure clients hang up happy

The 5 Email Faux Pas You Must Avoid Making


It’s not just a matter of manners. Follow these basic rules of message etiquette to get your meaning across

How to Pick the Right Social Media Platform for Your Business

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You can't win them all. Five steps to help you choose the network that will work best for you

The 4-Point Checklist for Spring Cleaning Your Online Presence

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Don’t let another season pass you by. These simple digital tune-ups will help you grow and stay competitive through the rest of the year

5 Tech Tools to Foster Team Collaboration


Tired of endless meetings, email chains and cubicle drop-bys? From Slack to Trello, there are better options available

How to Update Your Customer Booking System for the Online Age

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Without the right scheduling tool, growing companies can easily fumble client relationships

The Big Benefits of Taking Your Business Virtual

cloud computing

Who needs an office? Cabinetry retailer Doordoer does all its selling online, and founder Alain Albert runs his company the same way

Why You’ll Soon Need to Build Your Own Bot

Microsoft's Skype and Facebook's Messenger apps on a smartphone. Photo: Patrick Sison/AP/CP

Forget apps. The future of business-consumer interaction is automated texting via online messaging services like Facebook Messenger or Canada's own Kik

5 Tips to Reduce the Risk of a Ransomware Hack

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Cyber kidnappers will gleefully lock you out of your files until you pay up. How to prevent that from happening to your company

How to Choose the Right Business Software

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Bringing a new piece of technology into your company can lead to huge productivity gains—or become a huge time suck. Five tips to make it easier

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