PROFIT HOT 50

#19

Arrow Professional Services Inc.

Staffing agency

Inside track

Everyone at Arrow plays a sales role—well, except the receptionist and accountant. The firm's recruiters understand that they're also salespeople responsible for growing the business through intensive cold calling in tandem with online marketing.

Company Profile

Chief Executive(s): Sam Ibrahim & Shaemin Ukani Head Office: Toronto Website: www.arrowprofessionals.com

Company Financials

Growth 2009-11 (%): 432 Revenue 2011: 11,659,746 CAD Revenue 2009: 2,190,964 CAD
Profit Margin 2011: 0-10% Employees 2011: 83 Employees 2009: 10
Exports as % of Sales: 0    

Growth Tactic

Chose not to expand its head office in Toronto. Instead, Arrow has opted to open branches in smaller, lower-cost cities to slash costs and make the firm more nimble.