PROFIT/Chatelaine W100

PROFIT W100 Sponsors


Melanie Lang

Designs, builds and runs luxury spa/salons

Company Profile

Company: NAKAI Group Head Office: Moncton, N.B. Website:

Company Financials

3-year revenue growth (%): 221 Revenue: 2-5M Employees: 45
Revenue from Exports (%): 0    


Training tactic: Lang says most millennials don’t plan to work in spas or salons, so few students graduate with the skills needed to work for NAKAI. Concerned about the future, the company is looking into developing scholarship programs to encourage students out of high school to pursue studies related to wellness. Skill levels aren’t Lang’s only concern when it comes to Generation Y. “We also struggle with the communication skills of the millennial generation,” she says. In order to help the firm’s young staff better communicate with guests, NAKAI is looking into developing programs similar to Toastmasters International, a non-profit devoted to developing public speaking and leadership skills.