PROFIT/Chatelaine W100

#6

Tonia Jahshan

Founder & President

Company Profile

Company: Steeped Tea Inc. Head Office: Ancaster, Ont. Website: www.steepedtea.com

Company Financials

3-year revenue growth (%): 1,482 2013 Revenue: $10M-$19.9M Employees: 50
Revenue from Exports (%): 15    

Spotlight

What her company does: Sells looseleaf tea through a direct-sales network ||

"You have to go where your customers go," says Jahshan. "Our demographic likes Facebook, Twitter, Instagram and Pinterest, so we are visible on these platforms and really emphasize customer service. People may purchase from us initially because of the product, but they will continue to purchase because of their experience interacting with us.”