Consumer Trends

The Rise of the Grocery Reseller

Pirate Joe's owner Mike Hallatt, who resells products from U.S. specialty grocery store Trader Joe's, outside a new, larger location where he's working to reopen his store, in Vancouver, B.C., in July 14, 2016. Photo: Darryl Dyck/CP

Convenience and the desire for exclusive products has fulled the rise of free agents. How to build a business from another retailer's goods

When a Huge U.S. Brand Enters Your Market

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Krispy Kreme may be expanding in Canada, but local doughnut shops aren't concerned. Here's how they'll hold on to their customers

Where Social Responsibility Is a Selling Point

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Fintech firms are trying to appeal to millennials through their desire to support sustainability

Canada’s Best Places for Business 2016: Top 10 Most Lucrative

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Municipalities with the right combination of large, growing and educated populations and high incomes

The Smart Way to Hop Onto a Viral Craze

Pokemon Go players stopping outside the Huge Cafe in downtown Atlanta, Ga., in search of digital monsters. Photo: Brinson McGowan/Huge via AP)

Business owners are capitalizing on the sudden, immense popularity of Pokémon Go by using the game to attract customers

The New Way to Sell Dinner

Illustration: iStock

Canadians who don’t cook are increasingly taking advantage of the convenience of delivery, including new meal kits services

What Online Retailers Need Physical Stores For

A Frank + Oak pop--up store at Toronto's Drake Hotel in 2013. Photo: Carlos Osorio/Toronto Star/Getty

Some major Canadian e-commerce operators are moving into bricks-and-mortar to promote their brands and boost sales

The Huge Opportunity of Millennial Home Buyers

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Property sellers, builders and managers are set to cash in as members of Generation Y finally find the money for a mortgage down payment

Why Nostalgia Is Such a Powerful Branding Tool

Photo: Mario Beauregard/CP

Handle your brand’s history with care. In an age of endless novelty, it’s one of your greatest assets

The True Cost of Poor Customer Service

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Canadians are 'silent switchers,' leaving companies no chance to make it right before they jump to the competition. How to ensure you don't lose them