Omnichannel

What’s Next For Canada Goose

Canada Goose CEO Dani Reiss at the company's new, larger Toronto factory in 2014. Photo: Frank Gunn/CP

Dani Reiss on building an authentic brand, the importance of bricks-and-mortar, and the risks and rewards of expanding beyond the iconic winter parka

What Online Retailers Need Physical Stores For

A Frank + Oak pop--up store at Toronto's Drake Hotel in 2013. Photo: Carlos Osorio/Toronto Star/Getty

Some major Canadian e-commerce operators are moving into bricks-and-mortar to promote their brands and boost sales

How to Boost Online Sales With the Help of Bricks-and-Mortar Stores

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Roger Hardy's Shoes.com is building a physical presence to support its digital retail operations

What Retailers Can Learn from Indigo’s Incredible Comeback

Photo: Todd Korol/Toronto Star/Getty Images)

Heather Reisman’s chain is a great example of current trends, focused on diversification and destination shopping

Where Bricks-and-Mortar Stores Fit Into the Future of Retail

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Physical locations will soon need to be about storytelling, not selling

Why an Online-First Retailer is Going to the Mall

A Frank + Oak pop--up store at Toronto's Drake Hotel in 2013. Photo: Carlos Osorio/Toronto Star/Getty

Montreal-based menswear e-commerce company Frank & Oak is opening stores at shopping centres in Laval and Etobicoke

Why Retailers Need to Make In-Store Shopping More Convenient

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Nearly a quarter of consumers feel let down by bricks-and-mortar locations after shopping online

Why Bricks-and-Mortar Retail is Back

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What We Learned in 2015: Everything new is old again, including the real-world storefront. How companies are integrating physical and digital selling

How to Make the Best Use of a New Retail Space

Photo: Shoes.com

While it plans its permanent store, Roger Hardy's Shoes.com is opening a pop-up in the same location