The Case For

Why Personality Tests Should Have No Place in Management

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The Myers-Briggs Type Indicator is all fun and games, but can create more problems than it solves

When It’s Okay to Cry at Work

Illustration: Peter Arkle

Tearing up occasionally isn't necessarily a sign of weakness. Why emotion has a place at the office

Why You Should Do More Five-Minute Favours

Photo: iStock

Helping your colleagues and employees doesn't need to be a time-suck. The case for paying it forward in short instalments

Why You Should Leave Your Desk for Lunch

Photo: iStock

Too many workers work with one hand and feed themselves with the other. The case for taking a mid-day meal break

How to Neutralize Your Meeting Hijackers

Photo: iStock

Don't let one or two loudmouths monopolize the conversation. You'll need some note cards, Sharpies and plenty of tape

The Case for Letting Customers Go

Photo: iStock

Customers hate dealing with the "retention" desk. Why it makes more sense to let them go and then win them back instead

The Simple Power of Writing Down Your Goals

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Why the best tools to help you achieve your objectives might be a pen and paper

When Long-Term Thinking Doesn’t Make Sense

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Focusing on long-range goals can paralyze your team if they don’t know where to start. Try planning in sprints instead

Why You Should Treat Your Business Partnership Like a Marriage

Photo: iStock

Staying out of the divorce courts sometimes means getting a third-party perspective on disputes

Why Exit Interviews Almost Never Provide Constructive Feedback

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A departing manager is the last person who’s going to give it to you straight