Watercooler

The most quirky, curious and (hopefully) useful workplace news you can apply to your organization

How to Say No to Work Without Being Rude

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Advice on turning down tasks or requests for assistance from a butler

When You Should Be Skeptical of an Employee’s Sob Story

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Triggering sympathy can help workers win negotiations. Unfortunately, it doesn't work in reverse

Why Distrustful Teams Do Better Work

Photo: iStock

A small amount of mutual suspicion actually leads to better group performance, per a new study

What Do Consumers See When They Look at Your Brand?

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Some consumers associate human characteristics with emblems and logos, and buy accordingly

Why Group Rewards Beat Individual Ones

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Recognizing team performance produces more cooperation and better work than celebrating individual employee achievements

What You Can Learn from an Ironman

Photo: Kagan McLeod

When you hit a wall, how do you push through it? Ask a 75-year-old triathelete

What You Can Learn from a Mall Santa

Illustration: Kagan McLeod

Whether it's customers or kids, overselling what you can provide always leads to disappointment

What You Can Learn from a Personal Trainer

Illustration: Kagan McLeod

A 20-year excercise veteran reveals the secret to making a new habit stick

Don’t You Know When to Quit?

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Sticking with a task at all costs is supposed to show character. But a new study shows some people go on even when they should cut their losses

What You Shouldn’t Praise Employees for Doing

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Used right, commendations can be a major motivator for your workers. But a new study suggests they may backfire in certain situations